Welcome to Edepto refund & Cancellation Policy
Effective Date: 05/10/2023
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Thank you for choosing Edepto, an educational platform by Edwid Technologies Pvt Ltd. We strive
to provide you with the best educational experience. Please review our Refund and Cancellation
Policy carefully before using our services.
Refund Policy
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Edepto offers paid services, including premium subscriptions and educational materials. Our
refund policy varies depending on the type of service you have purchased:
Premium Subscriptions:
- If you have purchased a premium subscription, you may cancel it at any time. However, Edepto does not offer refunds for subscription fees that have already been charged, except where required by applicable law.
Educational Materials:
- Some of our services may include the purchase of educational materials, such as e-books, study guides, or practice exams. Refunds for educational materials will be considered on a case-by-case basis and are subject to our discretion.
Cancellation Policy
- Premium Subscriptions:
- You may cancel your premium subscription at any time by visiting the account settings within the App or contacting our customer support. Once cancelled, your subscription will not renew in the following billing cycle.
Educational Materials:
- Cancellation of purchases for educational materials is subject to the specific terms and conditions associated with the material. Some materials may be non-refundable once accessed or downloaded.
Contact Us
- If you have any questions, concerns, or requests regarding this Privacy Policy or your
personal information, please contact us at:
Email: support@edepto.com
Postal Address:
Edwid Technologies Pvt Ltd
Kolkata, India
700107
Changes to the Policy
- Edepto reserves the right to update or modify this Refund and Cancellation Policy at any
time. Any changes will be posted on this page with an updated effective date. Your continued
use of our services after the posting of changes constitutes your acceptance of the revised
policy.
We value your trust and are committed to providing you with transparent policies that ensure a positive user experience. Thank you for choosing Edepto for your educational needs.